Ozowin Privacy Policy

At Ozowin, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store and safeguard your information when you register, log in, or play at Ozowin Casino. By using our platform, including the Ozowin app and website, you agree to the practices described below.

Information We Collect

We at Ozowin collect information necessary to provide our services safely and legally. When you complete Ozowin login or registration, we ask for personal details such as your name, date of birth, address, email, phone number and payment information. Our Ozowin Casino systems also automatically record technical data such as your IP address, device type, browser version and gameplay activity.

• We collect registration data including your full name, contact details and date of birth
• We gather financial information related to deposits and withdrawals
• We track your gaming activity, including bets, wins and losses
• We record device and browser data whenever you access Ozowin app or our website
• We may collect verification documents required for anti-fraud screening

How We Use Your Data

Our Ozowin platform uses your data to operate your account, process transactions and personalize your experience. We at Ozowin Casino rely on this information to verify your identity, prevent fraud, and comply with licensing obligations under the Curacao Gaming Authority. Our team also uses your data to communicate important account updates, respond to support requests, and deliver relevant offers such as the Ozowin bonus programs.

• We use your information to process deposits and withdrawals securely
• We verify your identity through OTP verification and device authentication
• We personalize promotions, including Ozowin no deposit bonus offers where applicable
• We analyze gameplay data to improve our products and services
• We use contact details to send account notifications and customer support responses

Legal Basis and Consent

We at Ozowin process your data based on your consent, the necessity of fulfilling our contractual obligations, and our legitimate interest in preventing fraudulent activity. When you create an account or complete Ozowin casino login, you consent to the collection and use of your data as described in this policy. You may withdraw consent at any time, though this may limit your ability to use certain features of our services.

Data Sharing and Third Parties

Our Ozowin Casino may share your information with trusted third parties who help us operate our business. This includes payment processors, identity verification providers, regulatory authorities, and technology partners who support our game providers such as SABA, JILI, Pragmatic Play and others. We do not sell your personal data to third parties for marketing purposes.

• We share data with payment providers to process transactions safely
• We disclose information to regulators when legally required
• We work with fraud prevention services to protect your account
• We share limited data with game providers to enable gameplay features

Data Security

We at Ozowin Casino implement strict technical and organizational measures to protect your information. Our systems undergo compliance checks, including BMM Compliance, GLI, and iTech Labs certifications, to ensure fair and secure operations. Every withdrawal request is subject to anti-fraud screening, OTP verification, and device authentication to prevent unauthorized access to your account.

• We encrypt sensitive data during transmission and storage
• We restrict access to personal information to authorized personnel only
• We monitor our systems for suspicious activity around the clock
• We require account verification before processing any financial transaction

Cookies and Tracking Technologies

Our Ozowin website and Ozowin app use cookies and similar technologies to enhance your browsing experience. These tools help us remember your preferences, analyze traffic patterns, and improve site performance. You can manage cookie settings through your browser, although disabling cookies may affect certain features of our services.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, and regulatory requirements. Once your data is no longer needed, we securely delete or anonymize it in accordance with applicable laws.

Your Rights

You have rights regarding the personal data we hold about you. At Ozowin, we support your ability to access, correct, or request deletion of your information, subject to our legal and regulatory obligations. If you wish to exercise these rights, please contact our support team.

• You may request access to the personal data we hold about you
• You may ask us to correct inaccurate or outdated information
• You may request deletion of your data, where legally permitted
• You may object to certain uses of your data, such as marketing communications

International Data Transfers

Because we at Ozowin Casino serve players across Australia and other Asian markets, your data may be transferred and processed in different countries. We take appropriate steps to ensure that any international transfer of your information maintains an adequate level of protection.

Children's Privacy

Our services are intended only for adults who meet the legal gambling age in their jurisdiction. We do not knowingly collect personal information from minors, and we take steps to prevent underage individuals from accessing Ozowin Casino.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly to stay informed about how we protect your data. Continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal data, our support team is available 24/7 through live chat, phone, or email at service@ozowin.com. We at Ozowin are committed to addressing your concerns promptly and transparently.